Privacy Policy

  1. General

Credema AG is committed to protecting the privacy of any person or entity that uses, or makes use of its services, products, or system (“User” or “Users”). This privacy policy (hereinafter “Policy”) explains when and how personal information is collected, used, disclosed, and protected with respect to the Credema AG website located at www.credemacrm.com (the “Site”). By using the Site, the User fully understands and consents to the privacy practices described in this Policy, as reasonably modified from time to time by Credema AG. User has carefully reviewed this Policy in order to fully understand the Credema AG data privacy practices.

Personal Information

Personal Information shall be defined, but not limited to, as information that is specifically identifiable to a unique individual, information such as a name, address, individual’s telephone number, e-mail address, account number, information about an individual’s activities if directly linked to that person (hereinafter “Personal Information”). Personal Information also includes, but shall not be limited to, demographic information, such as date of birth, one’s gender, geographic area, and personal preferences if such information is identifiable and unique.

Personal Information We Collect

Credema AG collects Personal Information from Users in a number of ways, examples of such are: when Users visit the Credema AG Site, Credema AG collects Personal Information when Users: (1) register and set up an account; or (2) contact Credema AG by e-mail for any reason; or (3) Users enter contact information of clients or potential clients for the purpose of engaging with them through the use of the Credema AG platform. When Users visit the Credema AG web site or sites with Credema AG tracking scripts embedded, some information is also automatically collected for the benefit of our Clients, such as the Users’ computer’s Internet Protocol (“IP”) address, Users’ computer’s operating system, the browser type, the address of a referring web site, and the time and date of Users visit and purchases. Credema AG treats this information as Personal Information if it is combined with or linked to any of the identifying information mentioned above. While these may be some examples of how Credema AG can gather and obtain User Personal Information, User shall not consider this to be an exhaustive list. All Personal Information collected is for the express purpose of identity confirmation and fraud prevention, so Credema AG’s servers and team can be assured accurate information is delivered to the correct individual using the software.

Email Communication

Users must be aware that emails sent through the Credema CRM website may contain personal information and are not confidential. Therefore, Credema AG cannot guarantee the confidentiality of any information transmitted via email. Users must not use the website or its software to send spam or any content that violates the user agreement. To stop receiving emails, users can click the unsubscribe link provided in each email or update their account preferences.

Security Measures

Credema AG has implemented security measures to safeguard users’ Personal Information. All information related to the user is stored in a secure environment, separate from the website. Users’ account information is accessible online only through a confidential password. It is the user’s responsibility to keep their password confidential and not disclose it to any third party. If the user believes their password has been misused or obtained improperly, they must notify Credema AG immediately.

Control of Personal Information

Credema AG acknowledges that EU individuals have the right to access the personal information that we maintain about them. Users can manage their communication preferences through the link provided in non-transactional emails or by sending an email to support@greenrope.com. Credema AG does not sell, rent, or share Personal Information with third parties without User’s prior consent, except in limited circumstances. Personal Information shared with third-party vendors is limited to what is necessary for GreenRope® to carry out necessary functions.

Disclosure and Transfer of Personal Information

Credema AG may disclose Personal Information in good faith to comply with legal process or authorities, to respond to any claims, or to protect the rights, property, or personal safety of GreenRope®, its users, its employees, or the public. In addition, Information about GreenRope® Users, including Personal Information, may be disclosed or transferred as part of, or